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Launch or expansion


Growth is what any business wants but quite often new opportunities come with new challenges. I help companies to:

  • Create, validate and implement Launch or Go to market strategies

  • Segment audiences and map customer experiences

  • Create a new brand, articulate values and tell a story

  • Develop communication strategies for customers and stakeholders


Team alignment


Using a variety of facilitation techniques, including LEGO Series Play methodology, I run workshops aimed to:

  • Create a shared vision of a business strategy, product/service etc.

  • Diminish communication barriers between different teams

  • Provide an unbiased bird’s eyes view picture of a business

  • Surface underlying challenges and find possible solutions

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Capabilities

Strategy

Wide range of capabilities which help see the big picture, set clear goals and actions to achieve them:

  • Marketing

  • Business development

  • Go to market strategy

  • Service and product strategy

  • Communication strategy

 

Customer experience

All necessary to establish a customer focused business:

  • Customer experience strategy

  • Concept development

  • Journey mapping

  • Service blueprints

  • Ecosystem design

  • Interface design

  • Accessibility design

Branding

Everything that helps to create and launch a brand:

  • Positioning

  • Brand platform and value

  • Tone of voice

  • Storytelling

  • Graphic and digital design

  • Communications 360 degrees

 

Communications

Everything that helps to tell the story about a company or service, reach your target audiences, customers, employees, partners and stakeholders and communicate with them using their language.